FAQ

Find Answers to Common Questions Here

We handle repairs for all major brands, including Apple, Samsung, Google Pixel, Oppo, Huawei, Xiaomi, Lenovo, LG, and more. No matter your device, we’ve got you covered!
Our free quote covers the cost of the part and its installation. Just click on “Book Repairs” and fill in your details to get your personalized estimate!
Absolutely! You won’t lose your data, but we always recommend backing it up just in case. Rest assured, we take your privacy seriously and never access your data.
Repairs typically take between 30 minutes to 1.5 hours. We work efficiently to get your device back to you as quickly as possible.
If additional repairs are necessary, we’ll contact you for approval before proceeding. We ensure you’re fully informed and satisfied with our service every step of the way.
Most phone repairs can be completed within 30 minutes. If your repair requires more time, we’ll let you know right away.
Yes, we offer a warranty on all our repairs to ensure your device continues to function perfectly after it leaves our shop.
We repair a wide range of devices, including smartphones, tablets, and laptops from brands like Apple, Samsung, Google, Huawei, Vivo, Oppo, Motorola, Nokia, and more.
Yes, we can often repair water-damaged phones. Bring your device in as soon as possible for the best chance of a successful repair.
Yes, we offer on-site repair services for added convenience. Our technicians can come to your location and perform repairs on the spot.
Repair costs vary depending on the issue and the device. We provide free quotes, so you’ll know exactly what to expect before we start any work.
We offer a wide range of accessories, including phone cases, screen protectors, chargers, headphones, and more, all designed to keep your device protected and functioning well.
Absolutely! We offer fast and reliable battery replacement services to ensure your phone stays powered throughout the day.
No problem! Our experienced technicians can diagnose and fix multiple issues during a single repair session. Just let us know what problems you’re experiencing.
Bring your device to us for a free assessment. We’ll give you an honest evaluation and help you decide whether repairing your phone is the best option for you.
Yes, we can repair cracked screens on most phone models, including iPhones, Samsung Galaxy phones, Google Pixels, and many others.
Yes, we offer comprehensive repair services for tablets and laptops, including screen replacements, battery replacements, and more.
Absolutely. We follow all necessary safety protocols, including sanitizing devices before and after repair, to ensure a safe environment for our customers and staff.
You can schedule a repair by calling us, visiting our website to book an appointment, or dropping by our shop directly. We’re here to help!
We accept various payment methods, including cash, credit/debit cards, and mobile payment options to make the process as convenient as possible for you.
Yes, we can diagnose and fix software issues, including problems with operating systems, apps, and other software-related concerns.
We use high-quality parts for all repairs. Whenever possible, we use genuine parts to ensure the best performance and longevity of your device.
We often have promotions and discounts available. Check our website or visit our store to learn about current offers.
Yes, we offer data recovery services to help you retrieve important information from damaged phones whenever possible.
Before bringing your phone in for repair, back up your data if possible, and disable any security features like Find My iPhone or Google’s device protection.
Yes, we provide tailored repair services for corporate and educational institutions, ensuring all devices are functioning properly for seamless operations.
Our technicians can diagnose whether your issue is hardware or software related during your visit. We’ll explain the problem and the necessary repair steps.
Yes, we offer back glass repair services for many phone models, restoring your device to its original look and feel.
Depending on availability, we may offer a loaner phone to keep you connected while your device is being repaired.
We take your privacy seriously. Our technicians follow strict protocols to ensure your personal data remains secure and confidential during the repair process.
Yes, we can repair charging ports and resolve charging issues to ensure your phone charges properly and maintains a good battery life.
If your phone can’t be repaired, we’ll provide you with alternative solutions, such as data recovery or advice on purchasing a new device.
Yes, by repairing and extending the life of your devices, we help reduce electronic waste. We also follow proper recycling procedures for any replaced parts.
Many repairs can be completed the same day. We strive to provide quick turnaround times so you can get back to using your device as soon as possible.
Data loss is a concern we take seriously at Phone 101 Fix. While we take every precaution to avoid it, we highly recommend backing up your data before bringing your device in for repair.